Module · Customer Success

Renewal and expansion conversations

Grow accounts by delivering value

Renewal and expansion conversations

Description

What you’ll learn

  • Start renewals 120 days out
  • Build a value review
  • Introduce expansion naturally

Who should take this module?

Account managers and senior CSMs.

Curriculum

1 Module 40 min of total content Self-paced
  • Self-paced module 40 min
  • Level Advanced
  • Language English

Also part of these paths

Instructor

Phillip Rothman
Phillip Rothman AI Systems Architect & Workflow Strategist

With over 10 years of experience in AI implementation, automation engineering, and intelligent system design, Phillip specializes in building scalable AI workflows for businesses and technical teams.

FAQ

Looking for answers?

One license gives one employee access to this module. Choose the number of licenses here or in your cart, then assign them to your employees from your account.

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